Slots Online Canada Home PageOnline Casino ReviewsJackpot City Canada

Published date Updated

Author Gayle Mitchell

Jackpot City Review

  • Claim up to C$1,600 in welcome bonuses
  • Licensed in Ontario
  • Super Fast cash outs and 24/7 support
  • 'The home of Jackpots'

Overall Rating

Star 1 Star 2 Star 3 Star 4 Star 5 
4.77 of 5

Game Variety

Star 1 Star 2 Star 3 Star 4 Star 5 
5 of 5

Safety & Trust

Star 1 Star 2 Star 3 Star 4 Star 5 
4.80 of 5

Bonuses

Star 1 Star 2 Star 3 Star 4 Star 5 
4.50 of 5
Est. 1998
Jackpot City
Number of Slots
slots600+
Payout percentage
PAYOUT*97.59%
Welcome bonus
Welcome BonusC$1,600

Year Established:

1998

Software:

Microgaming +

Certified:

eCogra

Live Support:

Live chat +

Withdrawal limit:

C$5000 a week *

Welcome Bonus:

C$1,600 Bonus

Average Payout %:

97,59%

Payout speed:

1 to 2 days

Number of games:

> 600

Slots available:

YES

Free spins:

YES

Mobile play:

iOS / Android

Our team regards Jackpot City Online Casino as one of the best online casinos in Canada. You can expect a superior offering from Jackpot City, which has existed since 1998 and now has an international customer base of 3.5 million players. Known as the “home of jackpots” Jackpot City is licensed by the ACGO in Ontario, the MGA of Malta, and is eCOGRA approved, so I felt more comfortable performing banking transactions. More importantly, these regulated bodies gave me a sense that my gaming experience would be fair.

Jackpot City Pros and cons

Pros

  • Slot lovers’ paradise with more than 400 choices
  • Impressive live casino
  • Active players regularly rewarded with midweek and weekend bonuses
  • 24/7 Live chat support offers quick response
  • You can play games for free
  • Constant jackpot updates
  • SSL encryption technology keeps your data safe
  • Approved by eCOGRA
  • Extensive deposit options
  • Reliable customer support in multiple languages
  • An impressive array of Microgaming, Evolution and Netent games like Mega Moolah
VS

Cons

  • Only slot players can take full advantage of the welcome bonus
  • Withdrawal verification is slightly longer than in other casinos
  • South Africa, Spain and UK players not accepted

How to Sign Up at Jackpot City

Signing up to play at Jackpot City was a quick and painless process. The simple steps are laid out below.

step 1

Go to Jackpot City Online Casino

Head over to the Jackpot City website and choose 'Sign Up'.

Step 1 Jackpot City Sign up
step 2

Fill in your login and personal details

You must set up your account before you can play for real money at Jackpot City. We also suggest providing your KYC identification documents at this early point.

Step 2 Jackpot city details
step 3

Deposit funds to start playing

Once your account is created, select your preferred method to deposit money so you can start playing.

Step 3 Jackppot city deposit
step 4

Claim your Welcome bonus!

Jackpot City’s generous welcome bonus, made especially for Canadians, is one of the reasons the casino is still popular after all these years. It’s as easy as opting in and making the minimum deposit.

Step 4 Jackpot city welcome bonus
LAstLY

You can now play any game on Jackpot City

You will be welcomed by Jackpot City’s sleek and user-friendly interface. You will easily find your favorite casino game using a game category or game name search.

Step 5 Play at Jackpot city

Jackpot City Canadian Welcome Bonus

As a new player, I was offered a C$1,600 welcome bonus with a few terms and conditions. The main ones were:

  • You get a 100% match up to C$400 on the first four deposits you make.
  • Deposits must be made within seven days of registering.
  • The wagering requirement attached is a 50x play-through of the bonus amount.

Jackpot City Video Review

Jackpot City Loyalty Program

Once you have registered, you start at the bronze level, and the casino rewards you with 2,500 loyalty points to help you level up to the Silver level right away. These are the Loyalty Program levels:

  • Bronze — 0-2,499 points
  • Silver — 2,500-11,999 points
  • Gold — 12,000-49,999 points
  • Platinum — 50,000-124,999 points
  • Diamond — 125,000 upwards
  • Prive — Invite Only

How to earn Loyalty points

You need to spend real money playing casino games to earn loyalty points. Remember that different types of games contribute an additional amount. For example, you will receive more points for playing slot games than for table games like blackjack or roulette.

Level Silver will receive daily special offers such as deposit match offers on selected games or even bonus free spins.

Maintaining the same loyalty level for three months in a row will earn you a monthly bonus. The higher your level, the higher the bonus.

You also get a Level Bonus, i.e. an added percentage on top of your standard loyalty points. For example, Silver level members earn 3% over and above standard loyalty points.

Jackpot City in Ontario

Jackpot City is available across two provinces in Canada, including Ontario, where it is regulated by the Ontario Lottery and Gaming Corporation (OLG) and the Alcohol and Gaming Commission of Ontario (AGCO).

The AGCO regulatory requirements ensure that the casino maintains high levels of safety and fairness. To gain the regulator’s approval, Jackpot City had to undergo the AGCO's strict eligibility assessments and was able to secure a license as a provincial operator.

Types of Casino Games Available

I wasn’t sure where to start when faced with the casino’s game lobby of over 600 casino games. Whatever your preference, the platform has games that will cater to you. You will find games that match your level of experience and betting preferences while offering stunning visual themes.

  • Online Slots
  • Video Poker
  • Scratch Cards
  • Roulette
  • Keno
  • Craps
  • Blackjack
  • Bingo
  • Baccarat

The casino’s selection of titles includes some excellent games that are entertaining and rewarding. For example, I enjoyed the high-octane, spy-themed Agent Jane Blonde Returns that delivered respins with sticky wilds, and I tried my luck with the vampire cult classic Immortal Romance. When I felt like a more traditional experience, I turned my attention to the 1930s-inspired Deco Diamonds and set my passion ablaze with Fire Joker.

Jackpot City’s live casino offering is powered by industry powerhouse Evolution Gaming. You can play real-time with professional and charming dealers who will take you through classics like Blackjack, Roulette and 3-Card Poker or newer concepts like live game shows.

Our Recommended Slots to Play at Jackpot City

Sphinx Wild Online Slot

RTP 96.1%

Crown of Egypt Online Slot

RTP 95.03%

White Orchid Online Slot

RTP 92.9%

Live Dealer Table Games

Running off the powerful and slick Evolution gaming software, Jackpot City raises your gaming excitement with live dealer games. The 3 most popular table games are available in the Live Dealer format, including; Blackjack, Roulette and 3 Card Poker.

  • Live Dealer Poker
  • Live Dealer Catcher
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Live Dealer Baccarat

⇨ Enter Here to Win 100 Free Spins on the Mega Moolah Jackpot

Software Providers

The website’s catalogue boasts some of the biggest names in iGaming, such as:

  • Games Global
  • Evolution Gaming
  • Netent

Safety & Fair Play

Jackpot City is fully licensed with these organizations:

  • Kahnawake Gaming Commission
  • Malta Gaming Authority
  • Spelinspektionen
  • AGCO Ontario

Making Deposits and Withdrawals at Jackpot City Online Casino

Jackpot City probably has you covered with a wide range of banking options. Whether you use established methods like MasterCard, Maestro, and VISA, or newer electronic products like iDebit, Instadebit, Neteller and Gigadat, getting your money in and out will be straightforward. The casino’s payout speeds match the industry average and what you can expect from most reputable online casinos. For faster-paying methods, you can expect withdrawals to be in your account within 48 hours, and a weekly withdrawal limit will apply.

Depositing at Jackpot City


Minimum depositCost to depositTime to process

Visa

C$5

C$0

Instantaneously

Mastercard

C$5

C$0

Instantaneously

Idebit

C$5

C$0

Instantaneously

Banktransfer

C$5

C$0

Instantaneously

Paysafe

C$5

C$0

Instantaneously

Neteller

C$5

C$0

Instantaneously

Trustly

C$5

C$0

Instantaneously

Instadebit

C$5

C$0

Instantaneously

Withdrawing at Jackpot City


Withdrawal timeMin. WithdrawalMax. Withdrawal

Visa

2 to 5 days

C$30

C$4,000 per week

Mastercard

2 to 5 days

C$30

C$4,000 per week

Idebit

1 to 2 days

C$20

C$4,000 per week

Banktransfer

3 to 7 days

C$50

C$4,000 per week

Skrill

1 to 2 days

C$20

C$4,000 per week

Neteller

1 to 7 days

C$50

C$4,000 per week

Ukash

1 to 7 days

C$50

C$4,000 per week

Instadebit

1 to 7 days

C$20

C$4,000 per week

Player Reviews

While doing our research we came across a handful of complaints particularly regarding withdrawal speeds and processes. I got curious and checked other major casino brands with large player bases, like LeoVegas and 888. To my surprise, they all had similar complaints.

When reading through these, I found that many players were either 1) upset they did not win as much as they wanted to 2) did not understand withdrawal procedures and times as well as they should 3) Did not read the terms and conditions for bonus offers, so things like wagering requirements came as a surprise to them.

Final Thought

I believe Jackpot City deserves its outstanding reputation as a fair and secure casino with an impressive offering of games. It honestly felt like the casino was catering personally to me, with all the games I like from top providers in the same place, along with loyalty and bonus offers in line with my preferences.

The regulatory backing of the authorities in different regions and its eCogra certification guaranteed me peace of mind, and there were so many ways to win a bundle, I could have played different titles for days and still not have made a dent in the casino’s selection. User reviews may be mixed, but I can say that not checking Jackpot City out could be a missed opportunity for some life-changing fun.

Usefull Tips Did you know?

One account will allow you to log in and play across any device, including desktop, mobile, and tablet.

FAQ's

Yes. Jackpot City mobile casino app is compatible with most mobiles and tablets and can be played on an Apple iOS or Android device. Players can also access the pocket version of this online casino instantly via their browser.
Loyalty points are earned whenever you play, which eventually translates into free casino credits to use in various games online. If you are a regular player in online casinos, you can also look forward to additional rewards such as exclusive bonuses, free spins, and entries to cash prizes. Once you hit VIP status, you get your own personal VIP host, priority banking privileges, bigger bonuses and other exclusive goodies. Additionally, you'll be regularly informed of match bonus opportunities via email based on your previous week’s gaming activities.
The customer support centre is open around the clock to assist you with any technical or banking issues. The service is fast, friendly and efficient, and can be accessed via live chat, phone or email. This is not a standard among other online casinos, so it's great to see that Jackpot City pays attention to their customer service quality.
In terms of providing a secure environment for their players, Jackpot City goes the extra mile. Their cashier system is protected by Datacash Ltd, a company renowned for safe e-cash processing, and your data is secured with advanced encryption technology. In addition, Jackpot City games are regularly tested for fairness by eCOGRA, and average game payout reports are available on their website.
Players experienced in playing online casinos tend to share their positive opinions on Jackpot City Casio. They appreciate the variety of over 600 games to choose from (including over 400 slot games), as well as all the enticing casino bonuses and no problems with payments and deposits. As a result, it gets high ratings on various gambling websites, and it is often placed on listings of the best online casinos available for players in Canada.

Jackpot City allows you to play a lot of different casino games online. There are numerous slots to choose from in various settings (such as a jungle, the age of King Arthur, or the world of vampires). Apart from that, you can play table games, including roulette, blackjack, and video poker.

There is also an option to visit a live casino and play with a real dealer if simulation software is not your thing. Live casino services include baccarat, casino hold 'em, roulette, blackjack, 3-card poker, and more.

* Please read the casinos withdrawal Terms and Conditions.

Summary of CasinoJackpot City summary

US Players:

US Players No

Licenses:

iGaming Ontario, Kahnawake Gaming Commission, Malta Gaming Authority, Spelinspektionen

Sign-up bonus:

Welcome bonusC$1,600 Bonus

Our rating:

Jackpot City rated 4.77 stars4.77 / 5

Live support:

Live support Yes

Casino software providersSoftware

  • Evolution Gaming
  • Microgaming
  • NetEnt
  • Pragmatic Play

Payment optionsPayment Options

  • Visa
  • Mastercard
  • Bank Transfer
  • Instadebit
  • Trustly
  • Skrill
  • Paysafecard
  • PayPal
  • Neteller
  • iDebit
  • Debit Cards
  • Citadel

Withdrawal limitsWithdrawal limits

  • 5000 a week

Contact detailsContact details

Telephone:

+1-800-890-3304

Senior Editor Gayle Mitchell

LinkedIn Profile  Email Address gayle.mitchell@slotsonlinecanada.com

Gayle Mitchell is the leading female expert on casino gambling and has written extensively, presented seminars and was editor of four gaming newsletters. She is the author of seven books, 12 Ebooks, and five Tips booklets. Online since 1999, Mitchell has owned and operated 4 gaming websites. Her writing and teaching style is targeted at educating novice and passionate casino players.

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